CIMB, PLUS collaborates to add toll payment options

Last update: 11/11/2019

KUALA LUMPUR, Nov 11 -- CIMB Group Holdings Bhd and PLUS Malaysia Bhd is collaborating to provide additional payment options that allow customers the choice to link their Touch n' Go Sdn Bhd (TNG) RFID (radio frequency identification) tags to any bank accounts, credit cards, debit cards or the TNG e-wallet.

For starters, the TNG RFID services will be available by Jan 1, 2020 in 10 open system toll plazas at  PLUS expressways and by April 1, 2020 for all 83 closed system toll plazas.

Open system toll plazas are those where the toll fare is fixed rate based on vehicle class while the closed system plazas are the ones when the vehicle enters the highway and the toll rate is based on the vehicle class and distance travelled upon exiting the highway.

In a joint statement today, the parties said it was their intent to roll-out the Open Payments facility to all highway concessionaires across Malaysia in the future.

Over time, they said this RFID-driven payment mode was expected to replace the TNG card that has been the de facto mode of payment for toll transactions across the country.

"The democratisation in toll payments is something we fully champion and the CIMB teams, together with the team of our subsidiary TNG, are committed to collaborating with PLUS, and in time, other highway concessionaires to make Open Payment an accessible reality for all Malaysians," CIMB Group chief executive officer Tengku Datuk Seri Zafrul Aziz said.

Meanwhile, PLUS managing director Datuk Azman Ismail said RFID transactions would be real-time as the highway customers will receive an immediate notification of their balance.

He said TNG RFID services have been available in pilot-mode at selected expressways nationwide since the beginning of this year

Currently, there are 700,000 RFID tags installed on vehicles across Peninsular Malaysia and these tags are linked to the TNG e-wallet as a source of funds.

As an added convenience point, PLUS and TNG are also collaborating to enable PayDirect across all PLUS expressways by the middle of 2020.