MYTV To Distribute 1.5 Mln Free Decoder Sets Nationwide

Last update: 31/12/2018

KUALA LUMPUR, Dec 31 (Bernama) -- MYTV Broadcasting Sdn Bhd (MYTV) will distribute 1.5 million free decoder sets nationwide in phases, from January 2019, starting with a verification process.

In a statement today, it said selected recipients, should have received or shall be receiving a notification letter to inform on the provision of free decoders by MYTV.

The selected recipients will then need to contact MYTV to verify on their eligibility to receive the free decoders.  Recipients are chosen from the Bantuan Sara Hidup Rakyat (BSHR), with priority placed on the lowest income groups.

MYTV Chief Executive Officer, Michael Chan said, “We apologise to the members of the public who have been eagerly contacting us through the MYTV Customer Careline but are unable to do so, as we are experiencing high traffic of calls.

"We like to assure the public that we are attending to as many calls as we can. We have also increased our efforts to cope with the high demand. The 7-day deadline to respond has also been extended to Jan 31, 2019 to allow the eligible recipients to get in touch with us," he said.


He said that MYTV had also prepared other alternative channels for the public to get in touch with the company at their convenience.

The free decoder sets are to be delivered to the addresses as per registered with BSHR through POS Malaysia, he added.

BSHR free decoder sets will be distributed to the whole country in phases in partnership with POS Malaysia until the analogue signals are switched off which is scheduled by the end of March 2019.

Upon receiving the notification letter, the recipient can choose to use these channels for verification:

MYTV Customer Careline: 1300-80-6988
Facebook via PM only: MYTVBroadcasting
Whatsapp/SMS: 0115 200 6988