Digital, technology-savvy tourism the way forward for industry

Last update: 04/12/2018

KUALA LUMPUR, Dec 4 (Bernama) -- The tourism industry must embrace the increasingly apparent trend of digital technology usage in tourist travel by harnessing the public-private sector resources, said Minister of Tourism, Arts and Culture, Datuk Mohamaddin Ketapi.

“According to the World Tourism Organization (UNWTO), in the next decade, digitalisation in aviation, travel and tourism is expected to create up to US$305 billion (RM1.2 trillion) in value for the sector along with increased profitability. It will also generate benefits valued at US$700 billion (RM2.8 trillion) for customers and wider society.

"This means, higher tourism income, more job opportunities, new businesses and improved infrastructure that contribute to overall economic development.

"At the same time, it will also help in advancing cultural understanding and bringing people together," he said in his opening speech at the World Tourism Destinations Forum 2018 - Building An Outstanding World-Class Tourism Destination, here, today.

Mohamaddin´s speech was delivered by the the ministry´s secretary-general, Datuk Rashidi Hasbullah. Also present was Datuk Dr Abdul Aziz S.A. Kadir, chairman of Confexhub Group that organised the forum.....